Terms & Conditions

GENERAL TERMS AND CONDITIONS

Your access of flytoday.ca website provides acceptance of these terms and conditions. Please read carefully throughout. For information on all products kindly refer to the appropriate detailed sections of our website.



RESERVATIONS

All reservations are considered final when your ticket is confirmed. There is no more need for reconfirmation from the guests’ part or the booking agency. Only agencies are allowed to cancel any of these reservations. flytoday.ca uses system generated reference numbers to confirm bookings which will be used in all future correspondences.
Fares / Prices: All airfares including taxes and service fees are non-refundable or at minimum carry a non-refundable portion. All prices are in Canadian dollars unless otherwise stated. Any increased change in pricing quoted at time of booking to time of issuance of travel documents that is more than 7% of the booking quoted price except any increase resulting from an increase in Retail Sales Tax or Federal Goods& Services Tax, shall entitle the customer to cancel the booking and obtain a full refund. Any price increases occurring after issuance of travel documents are our responsibility, except for increases in Retail Sales Tax or Federal Goods & Services Tax. No price increases on the original booking class/inventory/itinerary are permitted once payment has been made in full and travel documents have been issued. All published rates are the best rates that flytoday.ca has negotiated with various airline partners and will be guaranteed for every booking made. However, some airline consolidators may sometimes advertise alternate rates which can be different from our own published prices. All prices listed here are subject to change without prior notice and supersedes all previous published prices in our brochures and leaflets. Leaflet prices are only current at the time of printing so contact your preferred travel agent for the most updated price list. You are also encouraged to visit www.flytoday.ca for regular updated price changes.



GROUP BOOKINGS

For interested groups, kindly check with our team via phone 1-855-606-0606 or email info@flytoday.ca. Only groups of 10 are allowed and MUST be traveling on the same itineraries No electronic bookings are allowed and groups may still be subject to individual terms and conditions as mandated by airline.



PAYMENT

Payment can only be done via credit card or cash(For more information please contact to our call center ) In terms of payment by Credit Card ,is understood that you have already performed due diligence prior to accepting any payments made by third party clients and/or credit cards. To minimize all fraudulent transactions, flytoday.ca requires a signed copy of the UCCCF (Universal Credit Card Change Form) at all times and in all instances. All credit card transaction must provide cardholder’s signature on file as this is a prerequisite in cases of charge backs. Inability to provide this requirement will make your agency held liable for all charges relating to fraud or charge backs. Your use of this website for all payments and other such online transactions made through flytoday.ca confirms your agreement to be bound by its entire terms and conditions whether written or implied.
Confirmation: Your booking will provide you with a confirmation number before a ticket has been issued. The booking process is not complete until you have received a ticket number. Due to the dynamics of instant purchase tickets, it is possible that the price of any product purchased may change from the time of booking until the period of ticketing. In the event of a price discrepancy, one of our specialists will be in direct contact with you.
Baggage Allowance and Restrictions: Baggage fees are not included in the cost of your trip. Baggage Allowance and Restrictions will apply to all airlines and are subject to change at any time. We recommend that you check with the airline you are traveling with to verify the specific baggage restrictions or ask one of flytoday.ca agents to find it for you. Recently, luggage weight limitations have been further reduced and some airlines will charge fees for checked Baggage even when operating on a code share agreement. Air Canada 4 digit flight numbers going to/via USA or International destinations are code share flights & will be subject to the operating carrier's baggage allowance and fees. Please check with the operating carrier for their Baggage guidelines. You will be charged additional fees each time you go over the size and/or weight allowances. Please note that fees for Baggage are paid for directly to the airline and can change at any time. Baggage fees are per person, per direction unless otherwise stated.
Flight Reconfirmation: Outbound and return flights must be reconfirmed with the relevant airlines at least 72 hours prior to the commencement of that leg of the journey unless specifically informed otherwise by that airline. Flytoday.ca accept no responsibility for bookings cancelled due to non-compliance with rules set by that particular airline. We also take no responsibility for any flight rescheduling in route.
Passports/Visas/Health Requirements: Prior to booking your trip, you should ensure that you meet the passport, visa, affidavit, health and other requirements of the countries you wish to visit and those that you transit (even if it is for a plane change). Canadian Citizens are required to present a current valid Canadian passport for entry or transit through most countries; otherwise, entry or transit may be denied. We remind you that living standards and practices at your travel destination and the conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada. Please consult the Country Travel Reports and Tourist Visa Requirements Page found on the website of Canada Foreign Affairs and International Trade Canada at http://www.voyage.gc.ca/index-eng.asp While we strongly encourage all guests to purchase insurance for any trip cancellations, delays or other major problems, these should be done at the time of booking and not after the purchase. In case of illness, no refunds, total or partial, shall be made for the tour. Ask your travel agent for a comprehensive inclusive insurance for health concerns to know your options in such cases.



CHANGES AND FEES

Airfares and miscellaneous services: All airfares are subject to rules and cancellation fees when purchased with flytoday.ca. Some airfares though may become non-refundable at the time of sale once a booking is made. It is the responsibility of the guest then to read through terms and conditions governing their airfares as these are provided at the time of booking.



FORCE MAJEURE

Flytoday.ca shall not be held liable or responsible for any consequences of cancellations resulting from acts of god, threats of war, industrial disputes, natural and nuclear disasters, civil disturbances, health risks and epidemics, terrorist activities, government action, fire, riots, supplier insolvency, technical transport problems as well as flight delays due to weather or other such mechanical failures, unavoidable accidents, theft, or any other such circumstances that are beyond our direct control. We shall also not be held liable for any omissions, errors and deletion of this and other such materials on our booking pages or any third party.



PRIVACY

Travel Support respects all personal information and treat them with confidentiality and privacy. Travel Support is in strict compliance of the new Canadian legislation called Personal Information Protection and Electronic Documents Act, enacted to protect any individual’s privacy.



OVERSEAS LIVING CONDITIONS

It must be noted that for international travelers, living conditions in other countries including living standards and practices may differ from those found in Canada so we encourage guests to remain respectful of such customs at all times however unalike they are from what Canadians are born and familiar with.



DISCLAIMER

Please be reminded that any of the content indicated on this website for use in promotional materials may be changed at any time at the sole discretion of Travel Support and its official representatives.